Returns & Exchanges Policy

At Eyal Nursery, we want you to be completely satisfied with your greenery and home garden products. If you are not happy with your purchase, you can return items within 14 days of receipt, provided they are in their original condition.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for the return to receive an authorization code.

• 2.
  Pack Your Items

  Securely package the items in their original packaging, ensuring that plants are stabilized and non-living goods are protected.

• 3.
  Ship the Package

  Send the items back to our nursery via a tracked courier service or drop them off directly at our physical location.

• 4.
  Quality Check & Refund

  Once we inspect the items to ensure they are healthy and undamaged, we will process your refund to the original payment method within 7 business days.